Frequently Ask Questions
Below are frequently asked questions, you may find the answer for yourself.
Shipping
We offer door-to-door shipping method with the help of our partners. (Daewoo Logisitcs and M&P)
Apologies, but we currently don't provide international shipping as our operations are limited to Pakistan.
Your package is our priority, and to ensure it reaches you safely and in perfect condition, we take 2-5 working days for delivery.
Payment
Yes, shopping with TRC is entirely safe and secure.
Order & Returns
To place an order, simply register on TRC's official website and choose your desired product. Our website is fully user-friendly, and if you need any assistance, feel free to contact one of our representatives.
To cancel or modify your order, visit the “My Account” section and select the return, cancel, or change option.
Yes, to track your orders and enjoy a seamless shopping experience, you need an active account on TRC to shop and purchase our amazing products.
Tracking your order is simple! Visit the account section and click on “Track My Order” or select “Track Your Order” from the header menu.
You can find your order ID in your registered email at the top.
Returning a product is a careful process for our representatives, as it involves multiple checks, including damage, packaging, misplacement, or mishandling by the customer.
To return your product (only within 48 hours), visit the account section, go to "Orders," select the order you wish to return, and provide a valid reason.
Note: After 48 hours, any delivery charges will be the customer's responsibility as per TRC's policy.
