Privacy Policy

1. Introduction

Welcome to The Royal Cave! Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping and billing address, and payment details when you place an order.
• Account Information: Login credentials, purchase history, and preferences if you create an account.
• Technical Data: IP address, browser type, device information, and website usage analytics.
• Communication Data: Messages, emails, and customer service inquiries.

3. How We Use Your Information

We use your data for the following purposes:

✔ Order Processing: To process transactions, ship products, and provide customer support.
✔ Account Management: To create and maintain your account, track orders, and enhance your shopping experience.
✔ Marketing & Promotions: To send updates, exclusive offers, and promotional emails (you can opt out anytime).
✔ Security & Fraud Prevention: To protect against fraud, unauthorized transactions, and ensure website security.
✔ Website Improvement: To analyze user behavior and optimize our website for better performance.

4. How We Protect Your Information

We implement security measures such as encryption, secure payment gateways, and strict access controls to safeguard your personal information. However, no online platform is 100% secure, so we encourage you to use strong passwords and be cautious with your data.

5. Sharing of Information

We do not sell, rent, or trade your personal data. However, we may share your information with:

• Trusted Service Providers: Payment processors, shipping companies, and marketing partners who help us operate our business.
• Legal Authorities: If required by law, we may disclose your information to comply with legal obligations.

6. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can manage cookie preferences through your browser settings.

7. Your Rights & Choices

You have the right to:

✅ Access, update, or delete your personal data.
✅ Opt out of marketing emails and promotional messages.
✅ Request details on how your data is used.

To make any requests regarding your personal information, contact us at [your email/contact info].

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies before sharing any personal data.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review it periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us at:

📧 info@theroyalcave.com
📍 Pakistan, Lahore, DHA